This procedure is based on these objectives.
Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.
The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP. Telephone: 0345 015 4033 www.ombudsman.org.uk
The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London, CR9 2ER. Telephone: 08456 120 540 www.dentalcomplaints.org.uk
The General Dental Council, 37 Wimpole Street, London. W1N 8DQ. Telephone: 0845 222 4141, the dentists’ regulatory body for complaints about professional misconduct
“Recently I have had RESTYLANE Dermal fillers injected into my lips to make them...”
“I have always been conscious of my teeth and always wanted that “perfect smile”....”
“I have never been happy or confident about my smile since I was a...”
“I had originally chipped my front tooth a long time ago and had it...”
“During a recent holiday, I had a fall, landed on my chin and damaged...”
“I have been Dr Chawich’s patient for about 10 years and have always had...”
“I was very self-conscious about my crooked front teeth even after having them whitened...”
“At the age of 76, my few remaining upper teeth became insufficient and eating...”
“I had my teeth whitened by laser and home moulds and also had a...”
“I am a patient of Dr Khan’s and now have amazing front teeth! Went...”